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Job Details
2024-49624 -

Principal Program Manager

Location(s): Plano, Texas; Mountain View, California; San Diego, California; Tucson, Arizona
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Come join the Sales Program Management team and help accelerate the transformation of the Sales and Mid-Market teams by leading complex, cross-functional programs that deliver on key strategies that fuel our growth.

You will play a key role in developing, assessing, and leading high-visibility, high-complexity projects, and programs. You will drive clarity of strategy, operationalize initiatives, effectively adapt to changing priorities, anticipate risks and connect the dots across the organization to deliver at scale.

A passion for problem solving, driving clarity from ambiguity, and accelerating business outcomes through a proven record of program management experience delivering large-scale, highly matrixed programs will drive success in your role. You will bring a day-one mindset, an ability to balance the strategic and tactical while dealing effectively with ambiguity and change.  You must possess a relentless attention to detail and the ability to clearly communicate and interact across all levels of the organization.

If you are looking for the next step in your career journey, this exciting and fast-paced role provides you with a fantastic opportunity to help shape our business and drive transformational change.

Qualifications

  • 10+ years relevant work experience in program management roles in sales, marketing or operations delivering significant organizational impact, preferably in a SAAS-based technology company.
  • Operational Expertise: A breadth of experience interacting across sales, marketing, finance, business analytics, technology teams and operations. Track record of improving end to end processes in a way that delivers better customer experiences, growth, or efficiency. Ability to drive regular operating mechanisms to provide progress updates on key initiatives. Knowledge of sales tools, techniques, and methodologies is a plus.
  • Dynamic Leadership: You are equal parts pragmatic and strategic, combining creativity with a keen business acumen. You are well-versed in managing a long-term vision while delivering continuous improvement and exceeding expectations in the current period. You have the ability to think broadly but also go deep and roll up your sleeves when appropriate.
  • Bridge-Builder: Practiced in earning trust and collaborating with sponsors and key stakeholders to establish a shared vision, common goal framework and prioritization principles where no formal authority exists. Relationship-minded approach that balances empathy and directness while pushing beyond comfort zones. Can deliver tough messages with professionalism and grace. 
  • World-Class Communicator: Clear and compelling storytelling abilities that distill complex information and concepts simply and concisely for a variety of audiences. Superior written and verbal communications skills with experience preparing communications and designing presentations for an executive audience.
  • Catalyst for Change: Experienced change agent who can reinforce our desired culture through modeling Intuit values, driving transformation at scale to accelerate outcomes.
  • Ability to travel based on business needs

Responsibilities

  •  Strategic Problem Solving:  Lead program teams, frame strategic questions, conceptualize a varied set of outcomes, prioritize work, and develop data-backed solutions. Synthesize insights about what matters most to deliver incredible end-to-end experiences while enabling higher revenue, productivity, and margin performance.
  • Ownership & Influence: Exhibit extreme ownership for a portfolio of high-visibility, high-impact efforts. Leverage your network to understand interdependencies and risks for the work, engaging partners to execute plans and resolve roadblocks. Communicate a clear point of view and influence others to focus attention and/or take action on most critical areas with compelling, thoughtful arguments tailored to the audience.
  • Program Excellence: Deliver strategic programs, adapt to changes, connect the dots across the organization to ensure delivery of business outcomes with velocity and scalability to fuel transformational growth. Lead teams in creating clarity, accountability, and motivation to move work forward with well-defined roadmaps and success measures. Identify opportunities for reinvention or continuous improvement of operations across the organization.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $173000 - 234000, Southern California $158500 - 214500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

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Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.

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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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