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Manager Corporate Account Management - Merchant Services
Location(s): Plano, Texas; Atlanta, GeorgiaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
The Sales Manager 1 in Merchant Services will be responsible for driving revenue growth and expanding the customer base for our merchant services portfolio. This role will involve understanding merchants' requirements and offering customized solutions to meet their payment processing needs. The sales manager will lead a team of sales representatives to achieve sales targets by developing and implementing sales strategies that align with the overall business objectives. The successful candidate will possess a deep understanding of payment processing, exceptional customer service skills, and the ability to coach, mentor, and motivate a sales team.
The Sales Manager 1 will report to the Senior Sales Manager and work closely with cross-functional teams to ensure smooth delivery of services to merchants while maintaining high levels of customer satisfaction. Collaboration with Intuit's support partners and resources will be essential in achieving your business objectives and meeting customer needs, contributing to our mission of disrupting the small business mid-market segment.
Responsibilities
- Exemplify Intuit's values and foster an inclusive environment conducive to collaboration and innovation
- Demonstrate a proactive approach in identifying opportunities for improvement and possess the ability to coach team members to achieve optimal efficiencies
- Execute on the sales strategy, including communicating goals, tracking performance, and striving to constantly improve outcomes
- Support the execution of a multi-year sales strategy in partnership with the leadership team, including contributing to creation of short-term and long-term strategic objectives
- Quickly test new ideas, using our innovation practices, combining data and insight to learn and innovate rapidly
- Coach employees and provide regular feedback to emphasize role priorities, including sales, forecast accuracy, problem-solving skills, and innovation
- Manage a sales funnel and maintain a sustainable sales cycle to achieve quarterly targets
- Collaborate with key stakeholders to influence the consultant process
- Utilize resources efficiently to manage account territory and close deals at scale
- Measure success through key metrics including quota attainment, close rates, and pipeline velocity
Qualifications
- Minimum 2+ years of quota-carrying leadership experience in the merchant services industry
- Prior sales experience with accounting, ERP, or other financial management software is preferred
- Experience selling merchant services across various industries with a strategic positioning against customer challenges
- Familiarity with merchant service industry standards as it relates to rates, cost analysis, and risk management
- Deep understanding of Account Receivable and Account Payable processes related to money movement
- Strong analytical, planning and problem-solving skills with a deep understanding of sales levers, metrics, performance standards and sales methodology
- Proven success in building high performing teams that consistently deliver and ability to collaborate effectively with diverse stakeholders
- Track record of collaborating and influencing in a sales team environment
- An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity
- Bachelor's degree or MBA preferred
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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