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Senior Mid-Market Account Manager (Atlanta - Hybrid)
Location(s): Atlanta, GeorgiaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers’ most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.
That means we won’t simply sell products — we consult and listen deeply to understand our customers’ business needs. As part of Intuit’s Sales organization, every day presents an opportunity to evolve, grow your careers, and unlock your potential. When you win, win as a sales team.
Position Purpose:
The Mid-Market Managed Account Sales Team consists of highly capable and passionate salespeople focused on delivering wins for the Mid-Market Segment of the QuickBooks Digital Ecosystem. The Strategic Account Manager is responsible for generating new growth and protecting revenue for their list of assigned customers. Their primary responsibilities will be to engage customers to gain the understanding of the businesses needs across all of their locations, demonstrate our core capabilities and ultimately make recommendations for the right solution stack for their business. Leveraging Intuit support partners and resources will be critical to achieving your business objectives along with meeting customer needs. This role plays a critical role in service to one of Intuit’s Big Bets…Disrupting the Small Business Mid-Market. These positions will be individual contributor roles based out of a specific location or site. AM roles will be geographically located out of one location and will be in office for 2-3 days per week. Account territories can and will include areas across the US, but will be supported virtually.
Qualifications
- At least 5+ years of quota carrying software or technology sales and corporate account management experience
- Minimum of 5+ years of territory managements with account territory across multiple states and industries
- Working with SaaS customers who own multiple locations (5+ sites) and have an annual revenue size of $5M+
- Experience selling SaaS platform solutions across various industries with negotiated rates/terms
- High EQ/IQ - Business and Sales Acumen (Innovate and Iterate)
- Prior sales experience with Accounting, ERP, or other Financial Management Software a plus but not required
- Demonstrated capability in managing a large pipeline of prospects through Salesforce, while supporting multiple Partners through the sales process
- Proven experience in utilizing key sales methodologies such as Challenger, SPIN, Solution or Sandler.
- Proven background and understanding of a Client Management lifecycle
- Work well within a team of various stakeholders (Sales Engineer, Solution Specialist, Customer Success, Sales Operations)
- Quarterly KPI’s and sales targets
- Bachelor’s degree or MBA preferred
Responsibilities
- Role model Intuit’s Values and foster an Inclusive Environment
- Prospect and proactively make recommendations to drive improvements for existing customers business
- Articulate the Intuit Value Propositions of the Quickbooks Online Ecosystem showcase the understanding of Intuit’s strategies and products relative to major competitors
- C-Level Executive presentation skills with clear ability to utilize tools to deliver a compelling ROI for the customer
- Grow and manage a Sales funnel and maintain a sustainable sales cycle to meet quarterly sales targets
- Ability to utilize key stakeholders to help influence the buying process
- Navigate complex selling processes while fostering deep understanding of key Partners and their abilities to deliver against the customer’s needs in the buying process
- Cross-functional facilitator - Leverage all resources to support business relationship growth and execution.
- Utilize all resources to close deals with greater scale and efficiency
- Key metrics of success to include Quota Attainment, Close Rates, Pipeline Velocity, and
- Retention improvements
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $128,500 - $174,000, Colorado $93,500 - $126,500, Bay Area California $150,000 - 203,000, Southern California $150,000 - 203,000, Washington $98,500 - $133,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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